Cookie Policy

Last updated: 14 December 2025

Thank you for trusting MyLIMS. We take your privacy and lab integrity seriously. This policy explains how cookies work in MyLIMS services that run on the Inistate platform. We follow the Inistate Cookies Policy because Inistate is our critical service provider for hosting and delivery.

We keep the language clear and direct. If any term is unfamiliar, we define it below.

Summary

• We use cookies to keep MyLIMS secure and working as expected.

• We rely on Inistate cookies for core functions such as login and preferences.

• We do not store sensitive personal information in cookies.

• You can control cookies in your browser. If you block cookies, some features may not work.

Interpretation and definitions

• Company means MyLIMS and its affiliates. For hosting and web delivery, MyLIMS uses Inistate services provided by GNey Software Pte Ltd.

• Cookies are small files placed on your computer or mobile device by a website. They can remember your actions and settings.

• Website refers to MyLIMS services delivered on the Inistate platform. This includes pages accessible from https://inistate.com

• You means the individual using the Website, or the company or other legal entity on whose behalf the individual uses the Website.

How we use cookies

We use both session cookies and persistent cookies.

Session cookies are deleted when you close your browser.

• Persistent cookies stay on your device until they expire or you delete them.

We use cookies only for the purposes below. We do not use cookies to store sensitive personal information such as account passwords or protected health information.

Types of cookies we use

• Necessary or essential cookies
  Type: Session
  Administered by: Inistate on behalf of MyLIMS
  Purpose: Enable secure login, keep your session active, and prevent fraud. Without these cookies, services you request cannot be provided.

• Functionality cookies
  Type: Persistent
  Administered by: Inistate on behalf of MyLIMS
  Purpose: Remember choices you make such as language and certain app preferences. These cookies help provide a more personal and consistent experience.

Our privacy promise

• Cookies do not typically contain information that identifies you directly.

• Personal data stored elsewhere may be linked to information obtained from cookies in order to deliver secure and compliant services.

• We design our use of cookies to support applicable privacy and security principles. This includes ISO 17025 requirements on confidentiality, where relevant to your use.

For details on how personal data is processed and protected, please refer to our Website at https://www.mylims.online/privacy-policy and the applicable privacy notices in your MyLIMS agreement.

Your choices

You can control cookies through your browser settings. You can disable cookies and delete cookies already stored on your device. If you do not accept cookies, some parts of MyLIMS may not work as intended.

Guides from browser providers:

• Chrome: https://support.google.com/accounts/answer/32050

• Internet Explorer: http://support.microsoft.com/kb/278835

• Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

• For other browsers, see the official help pages of your browser.

Contact

If you have questions about this policy or how cookies affect your use of MyLIMS, please contact your usual MyLIMS support channel.

Updates to this policy

We may update this policy to reflect service changes or legal requirements. We will post the updated version here with a new effective date.

We are committed to clear, respectful, and responsible communication. If you need help choosing the right cookie settings for your lab context, let us know and we will guide you step by step.